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How We Protect Your Account and Payment Data

When you open an account at 7dewabet and deposit via DANA, OVO, GoPay or QRIS, your personal and financial information stays secure with us.

Encryption on all account pagesDANA, OVO, GoPay and QRIS payment securityYour data, your control

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What We Collect and Why

7dewabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our privacy policy covers account registration data — your name, email, phone number and banking details — used only to process deposits, withdrawals and account verification. We collect technical information such as device type, IP address and session activity to prevent fraud and keep your account

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secure. Payment data for DANA, OVO, GoPay and QRIS transactions is encrypted and never shared with third parties outside our payment processor. Data retention follows operational needs: active account records stay on file for account management, while transaction history is kept for audit and regulatory purposes
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where local law permits. You can request access to, or correction of, your personal data through our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Privacy

Live Chat Support Open your account and use the live chat widget in the lobby. Our support team responds in minutes during operating hours to answer privacy questions or help you request data changes.

Email Request Send your privacy inquiry or data-access request to our support inbox. Include your account email and a clear description of what you need; we'll reply within 48 business hours.

Account Settings Visit your profile section after logging in to review your stored contact details, payment methods and communication preferences. Update or remove information directly from there.

DATA SECURITY PRACTICE

How We Handle Your Information Every Day

Encrypted Deposits

When you fund your account via DANA, OVO, GoPay or QRIS, payment data moves through encrypted channels. We don't store full payment credentials on our servers; your banking app or wallet provider handles the authorisation.

Limited Access

Only authorised 7dewabet staff can view personal information, and only when needed for account support, fraud prevention or regulatory compliance. We log all access for audit trails.

Cookie and Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can review or disable non-essential cookies in your browser settings at any time.

Data Retention

Active account data stays with us while your account is open. After closure, we retain records for the minimum period required by law, then securely delete them unless legal holds apply.

Third-Party Sharing

We share data only with payment processors (for DANA, OVO, GoPay and QRIS transactions), anti-fraud services and regulatory bodies where local law permits. We never sell your personal information to marketers.

Your Rights

You can request access to your data, correct inaccuracies, or ask us to stop processing your information for marketing. Contact support to file any of these requests, and we'll respond within the required timeframe.

Privacy Policy Questions Answered

We collect your name, email address, phone number, date of birth and banking information (account number or wallet ID for DANA, OVO, GoPay and QRIS). We also record your IP address and device type for security. This data is used only for account verification, payment processing and fraud prevention.

All payment transactions are encrypted end-to-end. Your payment provider (DANA, OVO, GoPay or QRIS) handles the actual transaction; we receive only confirmation that the deposit cleared. We never store your full card or wallet password on our servers.

Yes. Contact our support team via live chat or email with your account email address and a request for your personal data. We'll compile your information and send it to you within 48 business hours, or the timeframe your local law specifies.

We retain account records for the duration required by local law and anti-money-laundering regulations. Transaction history stays on file for audit purposes. Once the retention period expires, we securely delete your personal data unless a legal hold prevents deletion.

No. We never sell your personal data. We share information only with payment processors to complete transactions, fraud-prevention services to protect your account, and regulators where local law permits.

Update your communication preferences in your account settings or contact support to opt out of marketing emails. You'll remain subscribed to transaction and account-security alerts, which are essential for your account safety.

You can close your account at any time through the settings menu. Depending on local law and regulatory requirements, transaction records may be retained for a defined period. Contact support to discuss data deletion options that comply with your region's requirements.

How We Protect Your Account and Payment Data

How to Contact Us About Your Privacy

How We Handle Your Information Every Day

Encrypted Deposits

Limited Access

Cookie and Tracking

Data Retention

Third-Party Sharing

Your Rights

Privacy Policy Questions Answered

01 What personal data do you collect when I open an account?

02 How do you keep my DANA, OVO, GoPay and QRIS payment details safe?

03 Can I request a copy of the data you hold about me?

04 How long do you keep my information after I close my account?

05 Do you sell my personal information to other companies?

06 What happens if I ask you to stop marketing emails to me?

07 Can I delete my account and all my data?

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